“A detailed investigation is currently being conducted to establish the facts of this isolated case. We will provide a detailed response thereafter,” the company said in a press statement. “We remain committed to the safety of our vehicles and their users.”
The company said this was the first example of an electric vehicle (EV) bursting into flames. The company has sold more than 30,000 electric vehicles to date, which have totaled more than 100 million kilometers across the country over the past four years.
While the incident was unfolding earlier this week, video of the fire went viral on social media on Thursday after it was shared by Ola Electric chief executive Bhavish Aggarwal.
“EV fires will happen. This also happens with all global products. EV fires are much rarer than ICE (internal combustion engine) fires, he tweeted.
The EV ridesharing maker itself found itself in the midst of aggravated scrutiny after an S1 Pro electric scooter it made burst into flames in April.
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When contacted, a Tata Motors executive said it was premature to comment on the reasons for the fire and that he could provide more details after a root cause analysis. The vehicle involved in the incident was a newer model that the customer had recently purchased, the executive said.