However, the issue was resolved and services were restored in about an hour. Among others, Zerodha, Urban Company, Discord, DoorDash were affected.
Users attempting to access certain websites received a 500 Internal Server Error message, and many took to social media to report the disruption. Services have been restored after the brief interruption.
“Today…Cloudflare suffered an outage that impacted traffic in 19 of our data centers. Unfortunately, these 19 locations handle a significant portion of our global traffic. This outage was caused by a change that was part of a long-running project to increase resiliency at our busiest locations,” Cloudflare later said in a blog post.
“Depending on your location in the world, you may not have been able to access websites and services that rely on Cloudflare,” it added.
Cloudflare apologized to users and clarified that “this was our fault and not the result of an attack or malicious activity.”
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The blog explained the incident, timelines and impact, a technical description of the error and how it occurred, along with remediation and follow-up actions.
Earlier in the day, Urban Company said in a tweet at around 12:33, “…our DNS partner Cloudflare is currently experiencing issues in India, as a result of which Urban Company’s app and website are temporarily unavailable.” Another tweet followed after about an hour stating that the issue has been resolved and the Urban Company app and website are back.
In a tweet after midday, Zerodha advised those who couldn’t use its websites or apps to try switching to a different ISP, saying a different route might work.
“Cloudflare (network transit, proxy, security provider) used by most Internet companies around the world is having a global outage,” Zerodha said at 12:20 p.m.
After a while, Zerodha released a tweet stating, “Cloudflare network is back to normal and all websites are now working.”