Technology · June 23, 2022

Savings secret that your cable and internet provider wants you to know

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If you’re driving, the patchy cell coverage is a downside. Music, GPS and calls just don’t go through. Here’s a quick guide on how to improve your service no matter where the path leads.

How about a travel pro tip if you prefer to fly to your destination? With the right tools, you can see which flights offer the most legroom. I tell all my big friends about this trick. Tap or click here for the secret – it’s #5 on the list.

If you’re going on a long trip, staying in a vacation rental, or otherwise out of the office, here’s a smart way to save money: cut the cable and internet. Yes, you can do this and keep many of the benefits of your service.

Here is the reason for the cancellation is not your best option

If you’re going on a long trip, there’s no reason to pay for internet service at home. You may think canceling and reactivating is the way to go. That’s a bad idea.

  • You will often be confronted with a cancellation fee.
  • Canceling your service is frustrating and takes time. You’re likely to be bombarded with questions about why you’re quitting and offers to keep you. And when you’re done with everything, you’ll need to take the time to return the equipment to your provider.
  • You often pay an activation fee to reactivate your previous service or sign up for a new one.
  • Resuming service also takes time. You need to set up your plan, payment, and equipment.

The good news is that many ISPs and cable/satellite providers allow you to pause your service, which is much more convenient.

Below I have compiled information on some of the largest providers in the country. If you don’t see yours, visit their website or give them a call.

Young friends relaxing on living room sofa and watching movie on tv

Young friends relaxing on living room sofa and watching movie on tv

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Comcast Xfinity

Xfinity’s Seasonal convenience plan you can put your TV, Internet and voice services on hold while you’re away. You keep your device, phone number, and email address, which you can still access during the suspension.

You can also control your smart devices from home when you upgrade to seasonal internet access. There are no reconnection fees and you don’t need to make a service call when you return.

Xfinity charges $8 per month to pause your TV, Internet, or voice services. If you want to keep your internet, seasonal internet access is $29.95. The period during which you can activate the Seasonal Convenience Plan varies by region and ranges from three to nine months.

Travel pro tip: How to avoid the queue at the airport for free

charter spectrum

If you use Spectrum, use the season status Option to put TV, internet and voice services on hold for a monthly fee. You can do this for two to nine months.

You keep your phone number, email address, voicemail, Spectrum receiver and other TV, internet or voice devices. You can still access your account to pay your bills online and check email, voicemail, and account status—but you won’t have access to the internet for the duration of your seasonal status. Your services will resume when you get home without a technician visit.

You must either provide a forwarding address for billing purposes or sign up for AutoPay to sign up for seasonal status. You can set your account to seasonal status every 12 months.

TIED TOGETHER: The 10 best travel apps to plan your next adventure


cox Seasonal program allows you to pause your services and keep all your gear starting at $9.99 per month. It doesn’t require a reconnection fee or tech visit to get you up and running like the other options.

You can pause your services for a minimum of 30 days and a maximum of nine consecutive months. You can schedule up to two holds per year, with a 30-day break between breaks.


AT&T’s keep holiday you can pause your internet, phone or U-verse TV service. If you put all three on hold, you’ll still have access to your email IDs to use AT&T’s Wi-Fi network while you’re away. You keep your number and can receive calls and access voicemail.

AT&T charges $7 per month for each service you put on hold. You can use the holiday ban twice a year for two to nine months.

FILE - In this October 24, 2016 file photo, AT&T's logo is positioned over one of its retail stores in New York.

FILE – In this October 24, 2016 file photo, AT&T’s logo is positioned over one of its retail stores in New York.
(Copyright 2016 The Associated Press. All rights reserved.)

An important security warning

If you have a security camera or other surveillance device connected to your home, make sure you can still access it before locking your account. Some plans have this option, some don’t. Check with your ISP to make sure your home is protected while you’re away.

Hit the street? Here are smart steps to protect your home from intruders.

PODCAST CHOICE: Smart burritos, fridges and band-aids

Watch out for these telltale signs that your hard drive is failing. Also, inventors are working on smart refrigerators, high-tech burrito tape, and smart bandages. In just a few simple steps, I’ll also tell you how to stop your ex from showing up in your photo memories.

Watch my 30-minute Kim Komando Today podcast on Apple, Google Podcasts, Spotify, or your favorite podcast player.

Listen to the podcast here or wherever you get your podcasts. Just search for my last name “Komando”.

What questions do you have about the digital lifestyle? Call Kim’s national radio show and Tap or click here to find it on your local radio station. You can listen or watch The Kim Komando Show on your phone, tablet, TV or computer. Or tap or click here for Kim’s free podcasts.

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Find out more about the latest technology on The Kim Komando Show, the nation’s largest weekend radio talk show. Kim takes calls and shares advice on today’s digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her daily tips, free newsletter and more, visit her website at